Privacy Policy

Data controller

Service Riverbase is the data controller for personal data collected through https://service-riverbase.click and related consultation intake. Contact: info@service-riverbase.click · Office 6, 64 Sample Road, Bangkok 00000 · +66 2 000 8740.

Data we collect

• Contact form fields: name, email, consultation interest, scope notes, and message
• Technical data required to operate the site, such as IP address in server logs
• Cookie preferences stored in your browser when you use the consent banner

We do not ask for passwords, payment card numbers, or national identification numbers through this website.

Purposes

We use personal data to respond to consultation requests, prepare estimates, perform contracted work, improve site reliability, and meet legal obligations.

Legal bases

Depending on the context, we rely on your request to take steps prior to a contract, our legitimate interest in operating a consulting practice, or consent where required for non-essential cookies.

Retention

Contact inquiries are retained for up to 24 months unless a longer period is required for an active engagement or dispute. Engagement records follow the retention period in the statement of work. Server logs are typically rotated within 90 days.

Sharing

We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information when required by Thai law or to protect legal rights.

International transfers

If a processor stores data outside Thailand, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.

Your rights

Subject to Thai law, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact info@service-riverbase.click. You may also lodge a complaint with the relevant Thai supervisory authority.

Cookies

See our Cookies page for details on cookie types and controls.